Audubon Animal Medical Center

Audubon Animal Medical Center is a small-animal veterinary clinic in Louisville, Kentucky, located at 1311 Durrett Ln. The clinic treats dogs and cats. Recent public feedback reflects both positive experiences with care and concerns about front-desk interactions and responsiveness by phone.

Services

•Veterinary care for dogs and cats
•Microchip scanning for found pets (as described in a review)
•Grooming services (mentioned in a review)

Pricing

No published pricing information is available.

People

No veterinarians or staff members are named in the available information.

Reviews

Audubon Animal Medical Center has a 4.7/5 rating from 294 Google reviews. Recent comments include praise for friendly, gentle handling (including with a special-needs dog), timely appointments, and affordability, alongside complaints about difficulty reaching the clinic by phone and negative experiences with front-desk interactions. Two recent reviews describe dissatisfaction with how a found dog’s microchip situation was handled and with grooming, while other recent reviews report positive experiences with care and staff demeanor.

Reviews for Audubon Animal Medical Center

Note: Showing the 5 most recent Google reviews out of 294 we track in total. Recent reviews may not be representative of overall sentiment.

Jean Fogle

1 month ago

Bad all the way around including the groomer as well. After I saw how it really was in there I never took my dog back.

Tricia Anne

2 months ago

I found a lost dog not too long ago, I took it to the nearest vet to read its microchip. I called prior and explained what is going on, at every other vet I’ve done this with has been extremely helpful and grateful someone cares to get the dog home. I arrive and am met with a woman who is at the front desk and looks at me like I’m crazy when I explain the situation. She asks me to bring the dog inside, I explained he wasn’t contained and I needed a leash. She rolled her eyes and grabbed me a slip lead. I went and got the dog, she read his microchip. At this point, previous vets would look up the owners information. She provided me the chip number and I asked her to look it up. She said no, and that I could call HomeAgain. I was furious, but was more worried about the dog being okay. I called, and shocker, only a vet can get that information! Overall, they were extremely unhelpful and made me feel like a nuisance for wanting to help a dog get home. I would never go here again, they obviously do not care about the wellbeing of ALL animals. Just the ones who are paying. Edit to respond: I understand you may not give out phone numbers, this was not what I was asking from your staff. I was asking for them to lookup the microchip number (in which they could then follow your policy and reach out without giving out information), staff refused to do it. It was not busy, they were not empathetic. I was distressed as I had a missing dog. I had to take the poor baby to metro to get him scanned, he whimpered when he saw the shelter. I found out he came from there. This poor baby had to go back to a traumatic place because the staff at this establishment refused to lookup his chip number.

Mary Curtis

2 months ago

Courtney

6 months ago

I love this vet! Only reason they got 4 stars is I wish they had more reception help, they very rarely answer the phone.

Kirsten S

7 months ago

I’m a brand-new client and I can’t say enough good things about these people. They’re friendly, affordable, caring, and thoughtful. They had an appointment for me in a timely fashion and were so gentle with my dogs, one of whom is special needs. I’ve been to a lot of vets over the years and I think these are some of the best.